Shipping Policy

Last updated: August 24, 2026

This Shipping Policy explains how orders placed through ShopCubsy are processed, dispatched, tracked, and delivered. ShopCubsy is an ecommerce storefront owned and operated under UnicornKart LLC, a United States company. India-based operations under Unicornkart may assist with product sourcing, inventory coordination, packing, order processing, fulfilment, customer support, and logistics coordination.

By placing an order on shopcubsy.shop, you also agree to our Terms of Service, Refund & Return Policy, Privacy Policy, and any product-specific information shown before checkout.

Business information

  • Store: ShopCubsy
  • Website: https://shopcubsy.shop
  • Legal owner / parent company: UnicornKart LLC
  • Registered business address: 30 N Gould St, Suite 4000, Sheridan, WY 82801, United States
  • Operational market: India
  • India operations: Unicornkart
  • Customer support: contact-us@shopcubsy.shop

Where we deliver

We currently deliver within India, subject to courier availability and serviceable PIN codes. Serviceability can depend on the destination, product, order value, payment method, local restrictions, and logistics capacity. If an address cannot be served, we may cancel the order; any eligible prepaid amount will be refunded under our Refund & Return Policy.

Processing and delivery estimates

Orders are generally processed within 1–3 business days after placement or required verification. Processing may include payment or COD verification, stock confirmation, packing, label creation, and handover to a fulfilment or courier partner.

After dispatch, delivery within India generally takes 3–7 business days. Remote locations, non-metro areas, sale periods, public holidays, severe weather, local restrictions, stock issues, or courier disruptions can extend this estimate. Dates displayed on product, checkout, confirmation, or tracking pages are estimates rather than guaranteed delivery dates.

Shipping fees and COD

Any shipping charge will be displayed at checkout before the order is placed. Free shipping, when offered, is subject to the conditions shown on the website. Cash on Delivery may be limited by product, order value, PIN code, courier serviceability, order history, and risk checks. We may confirm a COD order by phone, SMS, WhatsApp, or email. An unverifiable or suspicious order may be delayed or cancelled.

Tracking and delivery attempts

Once an order is dispatched, tracking information may be sent by email, SMS, WhatsApp, or a tracking link. Courier scans may take time to appear. Customers are responsible for providing a complete address and reachable phone number, responding to courier communication, being available for delivery, and paying the COD amount when applicable.

If the customer is unavailable, cannot be reached, refuses delivery, or provides incorrect information, the parcel may be delayed or returned to origin. For prepaid orders returned for these reasons, actual shipping, handling, payment-gateway, or return-to-origin costs may be deducted where legally permitted. Repeated failed or refused COD deliveries may lead to COD restrictions.

Address changes

Please review the recipient name, house or building details, street, landmark, city, state, PIN code, phone number, and email before placing the order. If you notice an error, contact us immediately. We cannot guarantee an address change after an order has entered processing or has been dispatched.

Delayed, lost, or damaged parcels

For an unusually delayed or apparently lost shipment, contact us with the order number so we can coordinate an investigation with the logistics partner. Depending on the result and product availability, the resolution may be delivery support, a replacement, store credit, or a refund.

If a package appears opened, leaking, tampered with, or visibly damaged, photograph or record it immediately and, where practical, refuse a severely damaged parcel. If accepted, report the issue within 24–48 hours and include the order number, packaging images, product images or video, a description of the issue, and an unboxing video if available. Product claims are handled under our Refund & Return Policy.

Split shipments and delays outside our control

An order may arrive in more than one shipment because of inventory or fulfilment arrangements. Separate tracking details may be supplied. We are not responsible for delays caused by events reasonably outside our control, but we will make reasonable efforts to assist.

Support

For shipping, tracking, or delivery help, email contact-us@shopcubsy.shop with your order number and the contact details used at checkout.